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Customer Service & Support
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Our Service Promise
At Bosch, we strive to provide our customers with excellent customer service and strongly believe that customer feedback is integral to achieving excellence.
Our agents receive extensive product training to aid inquiries in minimal wait times. Use one of the appropriate forms below to connect quickly to agents who can provide answers to your questions.
We strive to promptly return your inquiry within 24 business hours.
Customer Service Operating Hours
Monday - Friday, 8am - 5pm EST
Tel: 800-283-3787
Fax: 603-965-7567
Tech Support Fax: 603-965-7581
Bosch Geothermal Heat Pumps
Product Support: 1-866-642-3198
Bosch Tankless & Heat Pump Water Heaters
General Inquiries: 1-866-642-3198
Technical Support: 1-800-283-3787
Bosch Electric Water Heaters
General Inquiries: 1-866-642-3198
Technical Support: 1-800-283-3787
Bosch Solar Thermal FKT & FKC Panels
General Inquiries: 1-866-330-2725
Technical Support: 1-800-283-3787
Bosch Tanks for Solar & Backup
General Inquiries: 1-866-330-2725
Technical Support: 1-800-283-3787
Product Inquiry Form
Have questions about our products and systems? Submit your inquiry here and have all your questions answered!
Feedback & Comments Form
Do you have questions or remarks for us? Please feel free to contact us. We are looking forward to helping you.